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Need Opinions/Suggestions

Discussion in 'Offtopic' started by Pythros, Aug 17, 2012.

  1. Hey folks, I'm looking to get some kind of web based ticket system so that establishments (and its upgrades), ban appeals, and found bug/issues/glitchs can be tracked. I've tried to play around with Mantis, however, it has been a real pain to search through their documentation just to do a few simple things. I got my best answers from another site by using Google! I don't think Redmine will do our thing. If anyone has any experience with this sort of thing, I would greatly appreciate any suggestions/help with this. Of course, I'm looking for open-source/free apps where I can customize without all the hassle of having to edit this php file to do this and edit this php file to do that. Thanks!
  2. The only other system I know of is Bugzilla (I think Trac wikis have a ticket system too, not completely sure). No idea how any work on the backend.